Crafting a user-centered product for Climber
A hotel revenue management platform for the 21st century
Expertise
Business Consulting
UX Strategy
Design and Interaction
Development
Platforms
Web
Mobile
App
Deliverables
Business Model
Value Proposition
UX/UI and Development
Details
Monday partnered with Climber to create its revenue management platform, which provides the hotel with optimal, dynamic pricing using data and customer analytics. Our work with Climber spans Monday’s full end-to-end design capabilities, from business strategy and experience design to developing a full platform experience and web presence.
Briefing
Climber approached Monday to build the future of their digital platform and its website. They wanted a platform focused on the users’ needs. The desire was to grow its experience and enhance its visual appeal.
“The new design allows the user a unique and coherent experience, from first contact to daily use and application in their business.”
Joana Araújo
Head of Marketing at Climber
Listening to users’ needs
We gave managers total control over reporting with a minimalistic design that helps numbers and relevant info to truly stand out.
“We gave managers total control over reporting with a minimalistic design that helps numbers and relevant info to truly stand out.”
Michael Nunes
Creative Director at Monday
What Climber gained with us
Info about their users’ needs
Throughout our workshop sessions with end users and Climbers’ team we were able to collect crucial info for the future of their product.
A better business plan model
We helped Climber find their true business model. With this, we were capable of prioritizing Climber’s business plan.
Business aligned with customer needs
How we stood out from the competition
Our approach to Climber’s needs:
Conducted several workshops and consulting sessions to understand the business context and problems to be solved
Defined a new strategy and developed a more daring strategic plan for the communication
Created a UX Strategy guide to address the main insights to design the new website
Águas de Cascais
Business consulting , Experience Design
Guloso
Business consulting , Experience Design
