Category: Business Consulting

At Monday, we are always looking for new ways to enhance efficiency and productivity in our teams. And of course, we couldn’t ignore the boom of Artificial Intelligence (AI). Friend or foe, ChatGPT has revolutionized the way we work. Across various departments at Monday, we have actively witnessed how our daily tasks have been impacted by the advent of AI.

In this article, we will present you with 7 ways to use ChatGPT in your day-to-day life and perhaps simplify some of your tasks, just as we have. But before we begin, grab your notepad because we want to share three quick notes:

1. These techniques are based on our experience and work for our teams, but they may need to be adapted to your daily context. So feel free to draw inspiration and improve on top of it. Share your own experiences with us in the comments or via email.
2. Always remember that as life-like as this tool may seem, AI-generated content still requires analysis and critical thinking. We advise you to carefully read the responses and take action based on your best judgment to adapt the content to the context.
3. Stay curious and critical of your work and the results you find. When you don’t have the answer or feel stuck, it always helps to search the web to see if someone has had a similar problem and how they resolved it. Similarly, there is plenty of content available to guide you on how to use ChatGPT.

Ready? Let’s start commading 

1. Automation of Repetitive Tasks:

Time is the scarcest resource, so we must make the most of it. ChatGPT can and should be used to automate routine tasks such as scheduling meetings, sending reminders, updating information, and even generating reports.

With AI taking care of these tasks, you can focus on what adds the most value to your work, such as creativity, research, and strategy.

2. Idea Generation and Brainstorming:

We know that sometimes coming up with ideas on your own, even as a team, is not easy. That’s where ChatGPT can be a source of inspiration and generate different perspectives and ideas. For example, you can ask it questions as if it were a consumer or user, or seek assistance in facilitating brainstorming sessions.

Always remember to provide clear context and objectives, and you’ll have a great assistant!

3. Market Research:

ChatGPT can be used to conduct market research and gather relevant information about specific sectors, competitors, and trends. You can ask questions about market data, statistics, or analyses, obtaining valuable insights that can guide your business strategy. To assist you in collecting information, there are various ways to ask the AI to organize the visualization of data; you can find some prompts here.

4. Assistance in Presentation and Proposal Preparation:

Our digital friend can help us in preparing presentations and business proposals by providing suggestions for structure, content, and approach to make them more impactful and persuasive. Additionally, ChatGPT can assist in the writing and revision of proposals, ensuring clarity, coherence, and attractiveness.

5. Data Analysis and Insights:

In our daily routines, we analyze reports, briefings, technical specifications, and a wide range of documents. In this context, AI is a great ally. ChatGPT can process large volumes of data, identify patterns and trends, and help teams better understand the needs and preferences of users/customers. This information can guide the creation of products and experiences that align with the expectations of the target audience, as well as how we communicate with them.

6. Project Planning and Tracking:

Our teams use ChatGPT to learn about best practices, project management methodologies, and planning strategies. Additionally, the tool allows for the creation of automatic reminders for milestones and deadlines, as well as updates on project progress based on the information provided by the team.

7. Content Generation:

We use ChatGPT to assist us in creating and planning relevant and high-quality content. AI contributes to our inspiration by providing ideas and insights on topics, trends, and content approaches, helping the marketing team create materials that resonate with their audiences. Moreover, ChatGPT can be trained based on data and historical content performance to offer recommendations on the most effective type of content for different channels and formats.

These are some of the ways various departments at Monday have incorporated ChatGPT as a working tool into their daily routines. We hope it helps you optimize the efficiency of your work, studies, or even your personal life.

This article was structured and reviewed with the help of our beloved ChatGPT 😉

Thanks for reading!

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create.

Clients include: Mercedes, EDP, Banco de Portugal, Microsoft, Jogos Santa Casa, CUF, Sumol+Compal, Fujitsu, Galp, among others.

Raquel Cunha

Junior Marketing Manager  @ Monday 

Meet Raquel

Other articles by Raquel Cunha

5 Benefits of a 100% Hybrid Work Experience

When I opened Google to start my research for this article, I noticed that it mentioned a female Portuguese doctor from Elvas (a small town in Alentejo), celebrating at once a woman in science and a Portuguese woman in History. This gave me extra inspiration for writing this article, about the women’s role in the work environment.

Adelaide Cabete. Source: Google

“We can’t afford to make mistakes.” 

Júlia Pinheiro, at Women Empowerment Talk by Executiva 

In one sentence the Portuguese journalist said it all. When we are women, everyone looks at us expecting us to make mistakes just because “we are a woman”, and because that was the social role we were given.

But how did this assignment happen?
To understand this evolution we need to look at some of the historical events that have shaped our role in society and in the workforce.

History

Given the recent entry of women into the labour market — that’s right, recent in the scope of History; the growing relevance of women in management and leadership positions is, in my opinion, a natural evolution. 

However, it is important to understand the socio-economic changes that led to this evolution, particularly during the Industrial Revolution, which shaped the work landscape for both genders. 

Both men and women (and even children) worked shifts in factories that operated 24/7. It took public manifestations to demand better conditions and more protection, particularly for women and children. From this moment on, conditions were created for women to devote more time to housework and family. So here was the true change, when the women’s role became domestic. 

Innovation provided Humanity with tools and new labour needs emerged, which was critical to the changing role of women. 

• The growth of public education, which increased the demand for teachers;
• Also, industrial growth promoted an increase in job offers for commercial and administrative roles. 
• The WWII impact, because in the absence of men, who went to the battlefield, the role of providing fell into women. Again another big change: from a domestic role to a providing one.

As women increasingly participated in the workforce, new issues emerged and we are still dealing with those today: gender inequality, the pay gap and career opportunities, among others. 

Of course, entering an environment historically and socially dominated by men, the presence of women competing for the same opportunities, would cause discomfort. But again, this is the natural order of evolution and, as we will see below, there have been several success stories throughout contemporary History.

Source: https://www.britannica.com/topic/history-of-work-organization-648000/Women-in-the-workforce 

Success

It was these differences that made women have to fight from an early age for a place that society understood did not belong to them. Several battles were won with a secret weapon of the female universe: resilience. 

Resilient and armed with ambition these historical success women did not take no for an answer and, like Adelaide Cabete, made it into the History records:

1. Madam C.J. Walker – 1890 — the first millionaire in the US, owner of a line of cosmetics and black hair products. I recommend the Netflix series inspired by this woman “Self Made: Inspired by the Life of Madam C.J. Walker”
2. Coco Chanel – 1913 — french fashion designer sought investment for her craft to open her first boutique and was able to establish herself as the benchmark in the industry, to this day.
3. Katherine Johnson, Mary Jackson e Dorothy Vaughan – 1960 — not just one woman, but three female academics recruited by NASA for the Apollo11 project. Another recommendation I leave you about these human calculators is the movie  “Hidden Figures” 

These are just a few examples of resilience to inspire us, along with the increasing rates of female leadership. In Cision’s report presented in 2022 it was found that almost 9% of Fortune 500 companies have female leadership.

Source: https://www.prnewswire.com/news-releases/8-8-fortune-500-ceos-are-women—the-highest-of-all-indices–according-to-the-women-ceos-in-america-report-2022–301630455.html#:~:text=8.8%25%20Fortune%20500%20CEOs%20are,CEOs%20in%20America%20Report%202022 

But after all, “what do women want?”

Maybe today, 23 years later, the romantic comedy with Mel Gibson is politically incorrect, but it got one thing right: you just have to pay attention and listen. The difficulty is, perhaps, in being able to focus with so many voices at the same time. So today, organisations face the diversity challenge, having to promote opportunities for both genders, as well as an inclusive environment to accommodate change and growth.

In a 2017 study, it was found that women were looking for more flexibility at work, real opportunities to achieve leadership roles, more satisfaction and purpose in their jobs.

4 benefits of having more women leaders. Source: Center of Creative Leadership

To achieve these conditions and attract more qualified female talent promoting a positive work environment, organisations should have these key aspect in mind:

1. Benefiting from a tolerant and inclusive workplace – it is essential to feel calm and accepted in our workplace, which translates into better results in terms of dedication, delivery and team performance. 
2. Set an example through leadership – the example should come from the top, when respect for equality is visible in the organisation we motivate people to achieve the same, creating the opportunities. 
3. Make mentoring and career coaching programs available – community support is critical to achieving results, so to foster an environment of inclusivity we must make the resources available for success. 
4. Promote a hybrid workplace whenever possible – work life balance has always been a necessity, but after the COVID-19 pandemic it has taken on a new dimension. We have more time at home and the boundaries between work and personal life have become blurred, so the organisation should promote and protect this flexibility. 
5. Support people to find purpose in their roles – we don’t just want a 9-to-6 job, we want to identify with what we do and be proud of it. This is why mentoring is so relevant in finding purpose in the organisation, finding the right role for each person, regardless of gender. 

Source: https://www.ccl.org/articles/leading-effectively-articles/7-reasons-want-women-workplace/ 

It is usual, whether we are men or women, to sometimes spend more time at our work than with our own, which is why it is so important to have balance, flexibility and purpose. To continue writing female success into History, we need to accept change, conditions, and career prospects for both genders. So we are moving towards normalising women’s success in the world of work. 

On Monday we watch that normality flourish. When you go to the About Us page you can meet our leadership team, which counts seven people, five of whom are women. It’s not about representation, it’s about equal opportunities. Each member of this team has achieved by merit and recognition the leadership role in their respective area. In resume it is about finding the right person for the job, which goes beyond gender. Being a company that promotes well-being and work life balance, provides a safe and inclusive environment for equal opportunities. 

We promote initiatives to support the well-being of all our team members, such as: mental health program, access to training, flexible benefits plan, and a 100% hybrid working model — which you can learn more about here. 

These along with more initiatives under development, make it easier for Monday to attract and retain qualified female talent.

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create.

Clients include: Mercedes, EDP, Banco de Portugal, Microsoft, Jogos Santa Casa, CUF, Sumol+Compal, Fujitsu, Galp, among others.

Margarida Costa

Head of Marketing  @ Monday 

Meet Margarida

Other articles by Margarida Costa

5 Talks at Web Summit: Monday’s recommendations

The last two years have been marked by the rapid expansion of hybrid work, where employees can split their time between working at home, at the company or in an outdoor space. Many companies have been forced to adopt this regime between home office, office or cowork, or even dematerialize their offices, changing the way companies and employees relate to each other. Despite this, some companies are one step ahead and have fully embraced the Work From Anywhere (WFA) concept thus recognizing that their employees can work from anywhere as long as they have Internet access.

The growth of these flexible workspaces helps explain the rise of digital nomads. For many the concept may be unfamiliar, but increasingly it is a practice and a lifestyle used by many people around the world. These are people who travel and work remotely from anywhere as long as they have access to a computer and Wi-Fi. Being a digital nomad is not just a way of working, it is a modern lifestyle that includes the freedom and flexibility to work the way we want.  

Some people enjoy the advantage of being able to travel and explore the local culture while doing their work; some people prefer to stay at home, or some people like to hang out at their favorite coffee shop.

Photo by Starbucks

According to the Global Migration Trends Report 2022, there are currently about 35 million digital nomads in the world. The expectation is that by 2035, the number will reach 1 billion.

Benefits and Challenges of Hybrid Working: The Monday Team Experience

Benefits of Hybrid Working

There are quite a few advantages and challenges when we talk about hybrid work. We asked some of Monday’s colleagues what their opinions were about this model:

1. Higher productivity –Being at home or anywhere (in the world) different from the office can bring higher productivity. A new work environment motivates us to be more productive and efficient.

“The big advantage is being able to work wherever I want, whether at home or at the library and making my own schedule”

Mariana Wang, UX/UI Designer

2. More innovative ideas – Creativity happens when we mix seemingly unrelated concepts together to form a new idea. Working in a different place every day and meeting new people offers many diverse experiences that can enhance our creativity.

3. Flexibility and Autonomy –Working in different places needs us to be adaptable to the various environments we are in. We are also more autonomous since we are in control of our work environment. We can be working anywhere in the world, which gives us the advantage of getting to know new places, cultures and having enriching experiences that otherwise, would not be possible.

“What I like best about remote work is the flexibility of being able to combine personal life with work. I used to lose hours in traffic. I can support my parents at home and help them. I can go visit my family up the north and work anywhere.” 

Margarida Silva, Business & Service Designer

4. Time control and work management – As I usually say, we should work to live and not live to work. And nowadays it is increasingly important to have a balance between personal and professional life. In this approach we are more efficient, we save time in commuting, and we gain time to do things we enjoy like hobbies or being with the family. 

“My personal and professional life has become more balanced thanks to the flexibility of remote work. I can be closer to my family”

Margarida Costa, Head of Marketing

5. Reduction of stress and increase of well-being  – Not running from one place to another, not hitting traffic and having the power to control our schedule increases our well-being in all aspects; by spending more time at home, we may find it easier to maintain a healthy diet and exercise, because it becomes easier to fit these moments into our work routine. 

“I used to spend four hours a day on public transport. By working from home, the stress has decreased dramatically”

Ana Rocha, UX/UI Designer 

Photo by Dcstudio on Freepik

Challenges of Digital Nomadism and Hybrid Work

This lifestyle brings many benefits, but despite this, it still presents some challenges.

The main one is the reduction of social ties, because with travel or home office, we may become isolated from our friends and family, and especially from colleagues. The social life reduction can lead to lower levels of personal satisfaction, damaging the sense of belonging and connection:

“The biggest disadvantage of remote work is the human factor, we are not with our coworkers as often. There’s less closeness with colleagues with whom you don’t have projects in common”

Margarida Silva, Business & Service Designer           

It can also be expensive to travel regularly – anyone who wants to be a digital nomad and travel constantly has to be prepared for some extra expenses. But in my opinion the experience is worth the investment!

Knowing how to unplug is very important – by being connected all the time, we can tend to always be checking emails or doing work late. It is important to have discipline and control over our schedule, so that we have a good balance between our personal and professional lives.

“One disadvantage is that we end up working more than we should”

Mariana Wang, UX/UI Designer

Time zones can also complicate our daily lives. If we are working in another country there may be a large time difference, which can affect our working hours and consequently our income.

“With remote work we tend to be more sedentary as we are always in the same place”

Mariana Wang, UX/UI Designer

Monday: a full hybrid working experience

Even before the pandemic, Monday had already set a day a week of our choice to do home office and therefore there was already an openness to this mindset of flexibility for hybrid work.

Currently, Monday has taken the home office to 100%, while maintaining the company’s rituals such as monthly face-to-face status, meetings, workshops and training in coworking spaces or outdoors. The team has the most diverse tastes, because while some prefer to be at home, others prefer to be in coworking spaces and we even have colleagues who occasionally work abroad.

Equipa Monday no Status Mensal

At Monday, we signed up for the service of Croissant, an app that provides a list of coworking spaces in several countries and in which we can work independently or in groups.

Photo by croissant – cowork 

With this resource, Monday makes its teams happier and more productive through flexible access to workspaces around the world.

After the pandemic, companies realized that they could continue with this regime and are increasingly betting on flexibility, productivity and well-being of workers. It is up to each company and each worker to adapt in the best way, taking into account their own reality and context.

In my opinion, being able to work remotely and make our own schedule brings a range of very positive advantages, mainly flexibility and balance between personal and professional life. However, you have to take into consideration that you can’t exactly do “whatever you feel like”. The key is to have an increased sense of responsibility and discipline, knowing how to adapt in order to be productive. With this we will be able to separate the moments of work and leisure and enjoy life more, because it is to be (well) lived.

Thanks for reading

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create. Clients include: Mercedes, EDP, Banco de Portugal, Microsoft, Jogos Santa Casa, CUF, Sumol+Compal, Fujitsu, Galp, among others.

Raquel Cunha

Junior Marketing Manager @ Monday 

Meet Raquel

Undoubtedly the most intense event of the year. When we step into the venue we feel the energy and enthusiasm of the participants, the speakers, the volunteers and all the attendees. An information overload.

This year was the second time that the entire Monday team had the privilege to be present at the biggest technology and entrepreneurship event — Web Summit 2022! 

Monday Team at Web Summit 2021

Monday Team at Web Summit 2022

As soon as we arrived early on November 2nd, we assembled our equipment at pavilion 4 of FIL and started to make our pitch. Our best icebreaker is being approached as if we were monday.com, which always serves to say that we are actually older and were the first.

Monday Booth at Web Summit 2022

People often ask us “why are you called Monday?”, to which we always enthusiastically answer with the spirit of someone who’s starting something new. You can find out more about our passion for Mondays in this article by Diogo, our CEO.

During the following days of the event, the Mondianos (our self named team members) had the chance to attend talks, masterclasses and micro-events within the Web Summit. After this intensity and the FOMO that this event causes, due to the simultaneity of moments, we had our deserved rest and opportunity to gather the contacts made, insights collected and share our experiences. The results are impressive!

Key Figures of Monday Team

We all watched various content, about UX, UI, CX, HRX and Marketing, but also more personal interests such as health and beauty, automobile, AI and the metaverse, among others. This is the créme de la créme for us, I leave you with the 5 talks recommended by our team members:

1 – Why accessibility must be the foundation of design – Jane Geraghty, Global CEO at Landor & Fitch

Objective: Highlight the importance of accessibility and inclusion in design, showing the impact that design has for people with some kind of limitation, whether physical or cognitive, whether permanent or momentary. Inclusion and accessibility should be the absolute minimum requirement and foundation for every design.

“It wasn’t so much learning but it was more about being alert that small changes for us can make a difference in someone’s daily life.”

 Ana Rocha, UX/UI Designer

“When designing a product, it is important to keep 3 aspects in mind:

1) Getting all over the easy wins 

2) None of us is as smart as all of us

3) Think smart hacks “

Beatriz Duarte, UX/UI Designer

“There are details in the design that make it accessible to more users, we just need to think about it and consider it.”

Maria Costa, Project Manager

2- Confessions of modern design: How design is changing, and how we need to change with it – Yuhki Yamashita – Chief Product Officer at Figma

Objective: Demonstrate the difference between Design in theory versus in practice, where everything is a work-in-progress (WIP) in which ideas sometimes precede the identification of problems, showing that in the development process nothing is linear.

“I learned how to use WIP as our design asset!”

Margarida Silva, Business and Service Designer

“Wanting to do a straight process following the theory doesn’t work in the current reality of product development.”

 Ivone Sousa, Business Designer

Tip 1) Review work at a predictable cadence versus at the perfect moment

Tip 2) The form feedback takes is just as important as the feedback itself

Tip 3) Be less precious about the work that ships

“Everything is a WIP”

Yuhki Yamashita, Chief Product Officer at Figma 

See the full presentation here

3 – UX/UI trends in 2023 and beyond – Des Traynor, Co-Founder Chief Strategy Officer & Co-founder at Intercom; Hubert Palan, Founder and CEO of Productboard; Alisa Cohn, Contributor at Forbes

Objective: Discuss key ingredients to create a seamless and intuitive customer experience. Speakers also explore anticipated UI and UX trends for 2023 and beyond, most notably team collaboration.

“How other team leads built processes and work dynamics to solve growth problems.”

Michael Nunes, Chief Creative Officer

In this discussion table, the speakers mentioned some ways of stimulating collaboration between teams, as well as creating sustainable growth.

• Speak with consumers to understanding their desires
• Be accurate and timely
• Understand the jobs to be done to prioritize and invest in the best design for these problems
• Designing intuitive and creative solutions adapted to the needs
• Celebrate failures, learn and continue to iterate

“Talk with users is the most precise way to get results but it the most slowly.” 

Hubert Palan, Founder and CEO of Productboard

4 – How to make terrible branded content – Graham McDonnell – Global Head of Brand & Creative at Time

Objective: Examine the most common failures of content creators who produce content for brands.

“Practical examples of a professional with agency experience, Graham unashamedly showed his mistakes and what he learned from them.”

Margarida Costa, Head of Marketing

Graham McDonnell stressed that his job is to make what they create have value. Then, one by one, the speaker listed the 10 mistakes to make to achieve the failure of a branded content piece:

1. Start without Defined Goals

2. Ignore the Value Venn

3. Treat it Like an Ad

4. Forget to Tell a Story

5. Position the Brand as the Hero

6. Quality over Quantity

7. Decide on the Format First

8. Go Too Brand Heavy with the Design

9. Sacrifice Best Practices to Stand Out

10. Give the Audience Reasons to Leave Early

5 – Search beyond the search: the biggest opportunity in digital marketing – Neil Patel – Co-Founder NPD (Neil Patel Digital)

Objective: Teach how we can make a business stand out and what new opportunities we can take advantage of to beat the competition.

Neil Pater pointed out that the more difficult it is to attract the attention of the public and consumers, the more expensive the efforts become. He also underlined that people spend more time on social networks than on search engines and that the most popular terms searched on google are social networks (Facebook, Instagram, Tik Tok, Youtube…)

“Being able to lead and motivate people is perhaps the most valuable quality a brand can have”

Neil Patel, Co-Founder NPD

Neil presented studies in which the new generation Z performs more searches on social networks Tik Tok and Instagram than on search engines and as such, Google has to adapt to keep up with this trend.

There is a Digital Convenience, that is, after Tik Tok became the most used platform in 2020 with the pandemic through short videos in vertical format, Instagram created the reels, Youtube the Youtube Shorts and Google the Web Stories to increase the impact of blog posts on the search engine. In the end, he highlighted what we should do in each social network to increase our engagement and stand out from the competition:

Youtube — In the first 24 hours of a video being published, you need to gain as many views as possible

Linkedin — Within the first 4 hours of your post being live, you need engaging comments

Tik Tok — Like Linkedin, Tik Tok wants a lot of comments

Facebook — Create long-form content that keeps people on their platform, ideally videos with 5 minutes

Instagram — Create live content at least twice a week

Google — Brand queries: Launch free tools for more people to search you brand and gain loyalty

“Good marketing makes your company look great, great marketing doesn’t even look like marketing. Be so relevant that people can’t ignore you”

Neil Patel, Co-Founder NPD

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create.

Clients include: Mercedes, EDP, Banco de Portugal, Microsoft, Jogos Santa Casa, CUF, Sumol+Compal, Fujitsu, Galp, among others.

Margarida Costa

Head of Marketing  @ Monday 

Meet Margarida

Outros artigos de Margarida Costa

How learning to code helped me

It’s very common to feel like our days are filled with endless and pointless meetings, but the answer to this problem is very simple: meetings, in its majority, are not well planned. Design Thinking may be exactly what you need to turn things around!

The lack of previous design — yes, even meetings benefit from design! — can make us feel distracted and upset, and instead of paying attention to what’s being said or trying to solve a specific problem, we wander off.

The big disadvantage can be seen in the long run, as the cost and impact of these endless meetings are keeping its participants away from their assigned tasks, causing them to feel tired or anxious.

According to Harvard Business Review, we spend around 23h a week in these pointless meetings — meaning 40 to 50% of our working time discussing irrelevant topics, getting tired for no reason, and generally wasting our time.

What can be done to avoid this?

Joining the good side of the Force.

By implementing Design Thinking, meetings can become productive, with a planned agenda and with people at the center of the entire experience.

It’s by applying empathy that we can assess what people really need, and with meetings, it’s exactly the same:

— Who’s going to be attending the meeting? What are their needs? Even if they’re not present, in which way can they be affected?

— What are the goals, opportunities, and challenges needing to be faced?

Pro-tip: try and talk with people beforehand! This way you can gather valuable insights from the participants even before the meeting even happened. This way, not only will they feel trusted and seen but it’s a very good way to identify hidden problems, otherwise overlooked.

In addition to this, it’s also very important to set the goal of the meeting and to elaborate its agenda beforehand. Start with something like: what are the expected results? And in which way can they be achieved? — by answering these questions, you’re making sure that the meeting will be helpful, that it has a clear purpose and that the people involved will know why they’re there.

Yes, even in shorter meetings! 🙂

And last, but not least, design the meeting:

— What are the main issues to be discussed?

— What’s the quickest and most effective way to achieve the solutions needed?

— Where do you want to go? And how can you get there?

By preparing it beforehand, it opens space for creativity to rise, for positivity to bloom in the workplace, and it can even be something fun! Another great benefit of doing this preparation is that you can make sure that feedback can come your way, which will translate in:

— More empathy and creativity

— New questions

— increasing the potential of the meeting

The more efficient a meeting is, the better will the attitude of those present be. Win-win!

We know that this could seem like a lot to be done in every meeting, but it’s a promise: the more you practice following these steps, the more natural it will feel to make it an absolute must from now on. The best part? It will save you time! The less pointless and endless meetings you have, the more productivity and fun will rise! The impact will be, hands down, very positive to both teams and stakeholders.

Thank you for reading, and we hope this to be helpful in having a more fun working environment! Let us know how it went! 🙂

Thank you for reading

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create. Clients include: Mercedes, EDP, Red Bull, Banco de Portugal, Microsoft, Sumol+Compal, Fujitsu, Galp, among others.

Jesse Viana

UX & Content Writer @ Monday 

Meet Jesse

Outros artigos de Jesse Viana

It’s all in the details: an introduction to UX Writing and Microcopy

Now that you are aware of methods you can use for each type of project, it’s important to work on your mindset and plan for your prototype.

Planning is crucial at this stage to gather as many insights and answers to your prototyping questions to later iterate and refine your prototype. You start defining your prototyping goals right after the ideation phase and before building anything. Your plan will determine what’s the purpose of the prototype, the answers to the prototyping questions and finally you will consider the fidelity — how much detail — you will give the prototype.

 

Define the purpose

To explore

Exploratory prototypes appear at an early stage of the concept or idea, we can see it as a more tangible way of ideating and thinking with our hands.

This type of purpose is more suitable to use within a team and not to show stakeholders. Choose rapid and low fidelity methods to quickly explore ideas.

To evaluate

We evaluate prototypes when there’s a solid base of work developed. Here we can assess what we have built from the perspective of who will use the product/service.

Creating prototypes for evaluation helps us to converge and reduce the number of options and narrow the focus of the project.

These evaluation sessions require preparation work with well-defined questions, the right choice of users, and defined metrics to understand the success of the prototype.

To communicate

Prototypes are also an excellent communication tool.

In this scenario, we bring stakeholders to discuss important aspects of the project.

We create activities around the prototype to help reduce misunderstandings and maintain a structured conversation with the team or organization, around the most important topics for the product/service.

Define your prototyping questions

Prototyping happens in iterative loops where you build something, review and test it with users and refine your initial prototype into a new one.

To keep the loops informative you need to state one or various prototyping questions. These revolve around 4 perspectives.

• Start with value — How does this product/service create value?
• Look & feel — What does it look and feel like?
• Feasibility — How do you make it work?
• Integration — How does it all work together?

Define how refined your prototype needs to be

As you define the previous topics you will have a greater understanding of your prototyping needs, and as a result, you’ll know with how much fidelity you should build your prototype.

A good tip to follow and decide the level of fidelity is to consider the purpose, the deadline, the budget, the skills of the team involved, and the maturity of the project.

As you iterate through prototyping loops your level of fidelity will increase until you reach an MVP or a final product/service.

It is very common to fall in love with an idea — sometimes the first one — , however, that does not mean that this is the best solution for your users.

By materializing these initial ideas, exposing them to people who will gain value from the product/service, and observing their interactions, you will raise questions and consider other perspectives that ultimately create better products.

As a creative person, I encourage you to fall in love with your ideas but challenge you to explore them and to opt for a more refined love over time.

Thank you for reading

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create. Clients include: Mercedes, EDP, Red Bull, Banco de Portugal, Microsoft, Imprensa Nacional Casa da Moeda, Sumol+Compal, Fujitsu, Galp, among others.

Ivone Sousa

Business Designer @ Monday 

Meet Ivone

Our little blue planet is suffering. It’s an undeniable truth that we all know, and it’s up to us to make it a little easier on the planet that we live in — not only by taking action and leading a greener lifestyle but also by making the web a good place for both people and our planet.

Let’s review some uncomfortable facts:

— By 13/05/2021, our country (Portugal) has spent the entirety of natural resources available for this year. This was 21 days sooner than last year.

— 187 liters is the average amount of water a person uses in a day.

In 2040 it will be only 25L, so please handle water with the utmost care: one day, there won’t be enough.

— In a year, 132 KG of food is wasted. By the way, have you heard of amazing programs like Refood or the app Too good to go? Check them out! 🙂

It’s not a very fun read, is it? Yep, we think too. We care about our little planet a lot, and it’s time we take this mission seriously and start changing a few things when it comes to greener habits. But we can’t change the world, right? We hope, at least, to get your attention into changing yours: a little bit, day by day, we can all make a difference. And it’s not only offline.

What is Sustainable Digital Design?

Did you know that if the internet was a country, it would be the 7th largest polluter in the world? That’s right. Take it in. Read it again.

Sustainable design, in its essence, is an approach to designing web services that put people and the planet first by delivering digital products and services that are based on cleanness (renewable energy), efficiency (least amount of energy and material resources), openness (accessibility, exchanging of information and controlling data), honesty (not misleading users), regeneration and resilience (when people need it the most).

From websites to cryptocurrencies, the internet consumes large amounts of electricity in data centers, telecom networks, and end-user devices (computers, smartphones, tablets, you name it). To put it more accurately, the internet currently produces 3.8% of global carbon emissions — 416.2 Kwh a year.

~ all of this information is based on the sustainable manifesto.

What about Monday?

Currently, our website is 90% more polluting than most websites tested on websitecarbon.com. We know this isn’t ideal, and it’s our mission to drop this percentage when our brand new website is done.

In the meantime, we can give you some of the advice we’ve learned to make the web a little bit greener:

1. Dark mode is better than light mode

Darker colors require less energy to illuminate than brighter ones. In fact, black is the lowest energy-consuming color, and white is the most intensive. Colors impact the interface accessibility, so try to balance accessibility and energy efficiency.

2. Good UX Design keeps users from being misled and avoids unnecessary page loadings

Shorter user journeys are great for users, but they also save energy by reducing the amount of time spent online and the number of pages open. Providing the exact amount of information needed to complete a task — and nothing more — is the trick, so prioritize your users’ true needs.

3. Reducing imagery size

Using images efficiently is one of the best strategies to reduce file sizing and energy use, while also improving web performance. Just make sure that all images have a justifiable purpose.

4. Take it easy when choosing fonts

Multiple typefaces and multiple font weights can increase energy use and cause slow performance. When the time comes, use custom fonts attentively or try using those already on the users’ devices.

5. Be careful not to use and abuse videos and animations

Did you know that videos constitute the largest use of energy of a website? And that autoplay uses unnecessary bandwidth and can undermine the user experience? Yep, and so do animations. These last ones are double trouble: large files that need more processing and that distract the users from their purpose on the page. When thinking about including them, ensure that you’re doing so wisely.

These are only a few of the big small changes you can do when building products or services. No one is perfect, we know that. Not even us, here at Monday — but we sure want to be and to do better every day, one small step at a time. Let’s do this together?

We hope to have made a good impact on the way you do things from now on😊

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Thank you for reading

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create. Clients include: Mercedes, EDP, Red Bull, Banco de Portugal, Microsoft, Imprensa Nacional Casa da Moeda, Sumol+Compal, Fujitsu, Galp, among others.

Jesse Viana

UX & Content Writer @ Monday 

Meet Jesse

Outros artigos de Jesse Viana

How to plan effective meetings? Design Thinking!

As the Design leader at Monday, I manage a fantastic team of exceptional designers. Together, we help leaders and companies design human-centered experiences that meet their business goals.

After more than a decade of working, supporting, and mentoring my design teams, I’ve discovered that designers are always trying to evolve their craft. If you work in the design industry, you know that almost all design teams build awesome designs that attract other designers’ attention — and occasionally new clients.

On the other hand, the best design teams are the ones who look beyond pretty fireworks and bring more to the table. These are the teams that look past visual expertise and focus on building great relationships (which is crucial for them).

Throughout the design process, they empathize and partner with clients on both the business and human levels. In reality, they know that people are the center of all positive experiences and never forget that it starts in their daily relationships.

They understand how partnerships work and how to maintain trust. They are never afraid to talk about possible flaws in their solutions or even ask questions when in doubt to make them even better.

So let’s break into pieces what makes a great design team great.

⚡ Spoiler alert: all of these 5 things can be learned by all design teams.

Photo by Headway on Unsplash

1. Understanding their business (what they are putting on the line) 🧠

First, you need to acknowledge that clients are the ones who are investing (and taking the most risks) into building a product with you. It is often the case when they only have one shot at capturing the right investors/clients to keep their product alive, so don’t let your ego running around: they’re not risking their business’ future based on assumptions.

In order to be a great designer, you need to ask questions and understand why.

Here are some of the questions I recommend starting with:

• What are your business objectives?
• How will you perceive success in this project?
• What is your go-to-market strategy?
• How many stakeholders will we have involved in the decision-making?
• What are the strengths of your competitors? And what do they do wrong?
• How much time will your team spend on this project?

Great design teams use these questions to determine how they can assist people in shifting their mindset from firework designs to satisfying their users’ and businesses’ needs. Sometimes it can even help you better understand how the project will impact internal problems — such as team operations.

Photo by Maxime on Unsplash

2. (How to give proper) feedback and (ask for) updates 👥

Clients are not your day-to-day co-workers who understand the overstep of the process and the project. They’re your partners, and as such, they have their own agendas, methods of work, and goals to achieve. Having this mindset present, great design teams introduce their stakeholders to their work. This way, they can be closer to the design process and feel in sync with the ongoing project.

In other words, great design teams keep their clients wired through regular updates and continuous communication. By doing so, they’re contributing to a better co-creation atmosphere while also creating trust.

Here are some steps you can follow:

• Maintaining regular status updates
• Suggest shorter deliverables updates: it helps for better feedback and keeping projects on track.
• Present your findings in easy and “digestible” ways.
• Explain your solutions in a “non-designer” language (clients don’t always understand what you say).
• Demonstrate how your solution relates to the clients business goals

Great design teams know that every project will level up in quality by keeping regular feedback, updates and by building respect and trust with the client’s team.

Friendly side-note: Clients may not be design experts, but they are, indeed, experts in their business areas. So don’t forget — by keeping them close, you’ll be able to create better solutions.

Photo by Austin Distel on Unsplash

3. What will determine success? 🧭

Great design teams crave metrics because they know how important it is to build products that can impact both their users’ lives and their client’s businesses. So, and in that light, it’s essential to ask your clients how they plan to define success and how they expect your product to impact their business goals after launch.

But why do great design teams crave success metrics? Well, to answer this question bluntly, it’s because they know that having metrics for success will help them focus on what really matters. By having it, they avoid spending time and money on flashy elements — or, as I call it, on fireworks (things that seem nice but, in the end, have no real value).

Here are some questions you can ask your clients if they aren’t sure how to measure success:

• What is the outcome you hope to achieve?
• What % of new users do you expect to come after this design or redesign?
• How do you intend to measure your users’ satisfaction?
• How much business revenue would you expect coming after this project?
• How many user retentions would you consider as successful?
• How do the decision-makers estimate the project’s success?

Photo by Bonneval Sebastien on Unsplash

4. Focus on the goal, not the plan 👁️

The best design teams know that sometimes the initial strategy needs a little tweaking to better fit the final objective(s). In other words, they embrace change and even suggest it. Getting attached to (your) strategies will only make you build average solutions and, in the end, present something that the market doesn’t want.

Friendly side-note: If your insights show the plan you and your client agreed on isn’t the best option, present a new strategy. There’s no problem in doing so! In fact, it’s better to change the course of things than to force something that will not bring value to anyone. Remember — you’re here to help your clients, not make them spend their money and time.

Photo by Arif Riyanto on Unsplash[/caption]

5. Keep dev teams in the loop ♾️

As in all digital products, great design teams bear in mind development efforts and costs, (Since we don’t live in a Neverland world). Development teams need to be considered when designing your projects, as your work will impact theirs. In the end, this will translate into a more friendly handoff while keeping the client’s costs reduced to an acceptable value.

An effective end-to-end experience requires a close look at all project stages, and the development should be one of those stages. In the end, everyone is engaged, healthy, and happy by participating.

Yes, you can 💪

It’s totally in your grasp to build an awesome team, being an existent one or a new one. The secret to success is to follow our humble advice: empathy, co-creation, trust, and constant communication.

Ask questions, understand the why, let go when needed, and keep your teams in sync. Building trust is an everyday process, as is building better relationships. These tips are a great way to level up your team from good to great. 🚀

Thank you for reading

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create. Clients include: Mercedes, EDP, Red Bull, Banco de Portugal, Microsoft, Sumol+Compal, Fujitsu, Galp, among others.

Michael Nunes

Chief Creative Officer  @ Monday 

Meet Michael 

Outros artigos de Michael Nunes

Focusing on the Users’ needs

June is a very important month for us at Monday: not only do we celebrate our birthday, but we also take the time to focus on making the world a better place. As you probably know, this is LGBTQIA+ awareness month — in celebration of the Stonewall riots in Manhattan, 1969, a defining moment in the Gay Liberation Movement in the US and, of course, now celebrated in various parts of the globe.

As a company, we’re dedicated to bringing people together, allowing every single person to be who they are — without judgment, prejudice, or discrimination — and treating them with love and respect. In fact, one of our core values is that our team is what makes us unique, and we are ever so proud of every single member of ours.

In that light, we’d like to dedicate this month’s article to Inclusive Design and the sense of belonging that every person should have while interacting with a product or service and raise awareness that, unfortunately, and most times, not everyone is included. But hey, baby steps, right? We make the change we want to see in this world.

Expect some useful tips and insights on accessibility, inclusive copy, and gender inclusivity.

It was written with love, so we hope you enjoy it.

What is Inclusive Design?

Putting it simply, it’s the idea that design should be accessible to everyone, and it’s all about making people’s lives easier. Inclusivity means that software, products, services, and design should be usable by the widest range of people possible, so it should be considered in every step of the design process.

By creating products, services, and design that are not inclusive, we’re marginalizing people, so it’s crucial to make sure that everyone can use our products. As Kat Holmes beautifully said: “Designing for inclusion begins with recognizing exclusion.”

Solve for one, extend to many.

Always remember that empathy is key 🙂

Accessibility in Design

A very important part of inclusive design comes with accessibility: the design of products, devices, services, or environments usable by people with disabilities — visual, motor, auditory, speech, or cognitive. For many companies and designers it’s still a very scary word, looked at merely as a “nice-to-have”, and very often not even considered in any part of the design process.

The thing is, and when you think about it is a no-brainer: we’re all going to need accessible technology at some point in our lives, and not every disability is visible (or fitting) to what we’ve preconceived it to be. Take aging, for example — it’s not a disability, per se, but it comes with some challenging side effects.

Accessibility will enable people with disabilities to perceive, understand, navigate and interact with products, services, and even the world around them. Both companies and designers should be invested in creating meaningful experiences that drive innovation and give that sense of belonging to everyone.

Oh, and did you know that 15% of the world’s population experience some kind of disability? That’s, like, a billion people. Whoa.

Here are some ways in which you can help them navigate your product:

• Not everyone sees or perceives color the same way, so try and avoid making it the primary information base.
• Make your product predictable, simple, and easy to use — that’s what makes it intuitive.
• Be careful when making forms — have clearly defined boundaries and visible labels in mind.
• Support keyboard navigation — this is one of the most critical aspects of web accessibility.
• Be an ally and make accessibility part of your design research: look for different contexts, iterate your products, and create new ways for people to feel enabled.

These are just a few of the many steps you can take to be inclusive in your design.

Remember that accessibility makes ALL user’s lives easier!

Gender Inclusivity

Traditional gender rules are so last season! Binary codes should be left to computers, don’t you think? Yep, we 100% agree.

It’s getting harder for people to feel represented as to how one perceives their own gender has been changing over time.

But let’s divide this by parts so that it’s easier to understand:

• Gender Identity: how an individual understands their own gender, regardless of biological sex.
• Gender Expression: the external display of one’s gender identity.
• Gender Nonconforming: not following the societal rules of M/F.
• Non-Binary: not following either M/F gender norms, also addressed as genderfluid or genderqueer.
• Trans: people whose gender identity does not align with their sex assigned at birth.

Basically, gender is a spectrum — and there are many ways people can identify with it. Gender expression and gender identity have nothing to do with sexual orientation, btw.

In fact, a study conducted by J. Walter Thompson Innovation Group in the US shows that Gen Z (people born in the late ’90s and early ’00s) believes that gender does not define a person as much as it used to. Over 50% said that they knew someone who went by gender-neutral pronouns. Bear in mind that Gen Z is now almost 25% of the population in the US, so things are definitely changing.

How can design be more gender-inclusive?

• Use gender-neutral or diverse imagery.
• Normalize same-gender representations.
• Be mindful of pronouns and preferred names.
• Remember to write inclusive copy.
• Build a diverse team: different cultural backgrounds and gender identities.
• Involve your users: design for and with excluded communities.

➡️ Most importantly: with starting conversations, mutual respect, understanding, and empathy.

How can your copy be more inclusive?

Both UX Writing and Microcopy play a huge role in Inclusive Design, as words have the power to define and express our identity, so they are a powerful tool for inclusion. Gender is a very important consideration for both fields in any language — even though it can differ from country to country, depending on their culture and language.

A practical example: while you can easily write gender-neutral text in English, the same is very different when it comes to our native language here at Monday — which is Portuguese.

While we make an effort always to be careful with pronouns and write gender-neutral text/copy, it’s so much harder to do it in Portuguese than it is to do it in English — but we’re committed to keep on doing it. Hopefully, things will get a little easier in the meantime!

Useful tips to keep your copy inclusive:

• Avoid using words that are naturally gendered (check the board above).
• Don’t assume pronouns (she/he/they/them/person/preferred name)
• Use language that’s welcoming, clear, and reassuring
• Be upfront about your intention when collecting data: tell your users why you’re doing it, as it can be triggering

Be mindful when designing forms: give people more than 2 options for gender, ask them for their chosen pronouns/name, or give them the option to not disclose.

Give everyone the same opportunities.

Creating experiences that everyone can enjoy and that don’t discriminate it’s just the right thing to do, and every designer, company, or service should be taking their part in bringing the world a little bit closer. Everyone should have the right to participate in everyday life fully, reflecting upon products, services, and design. The thing is, we have the tendency to look at the world through our own experiences and bias, and that’s something that brings constant exclusion. Try walking in their shoes, test for accessibility, and raise awareness.

Not only is Inclusive Design good for business, as it also drives innovation and growth. By embedding inclusivity, you’re making an impact and influencing the culture around you.

Take responsibility for inclusion, be open to constant changes, and you’ll see that your creativity will spark! Here’s to a more inclusive world, a more inclusive design mindset, and a more inclusive workforce that makes people feel safe and valued.

Meaningful experiences are what we’re all about, so we are committed always to be better and not leaving anyone behind. After all, inclusivity drives innovation and is a great part of the Human-Centered Design mindset! ✨

Everyone should be free to be who they are, and it’s our duty to make them feel at home.

Are you ready to make it happen? 🙂

Thank you for reading

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

Jesse Viana

UX & Content Writer @ Monday 

Meet Jesse

Outros artigos de Jesse Viana

5 tips for a Sustainable Digital Design

Uncertainty means lack of control, shortage of answers, worrying about the future — and isn’t it what we’ve been feeling for, at least, the past year?

Now that one stops to think about it, it’s been an entire lap around the sun since we’ve endured the arrival of the new coronavirus and the world pandemic for the first time.

Social distancing, lockdowns, entire cities looking apocalyptically deserted, face masks, hand sanitizer, the crippling fear of the virus coming to our households and loved ones… Gee, it ain’t been easy, let me tell you.

Fortunately, we have this amazing little thing that can help ANYONE cope with overwhelming new levels of anxiety and uncertainty, and that thing is resilience.

It’s a little something that empowers people to accept and adapt to difficult situations, have the strength to process and overcome hardship in life — to face its challenges, adversities, and crisis. Sure, it takes some time, dedication, and a little help from your friends.

The awesome part?

Everyone can build it, and we want to help you get there.

But first things first.

Anxiety and uncertainty, holding hands under a tree 🎶

Uncertainty is, in itself, a powerful catalyst for anxiety, as it makes you feel vigilant — even though not everyone is affected in the same way. It all depends on how each person experiences anxiety.

More anxious people, like yours truly, ask a million different questions about every situation and worry too much; as for less anxious people, it’s all about ‘going with the flow. Some may even enjoy the unknown as something thrilling, open-ended, and full of possibilities.

I wish I was one of these people, but baby steps, right?

Unprecedented uncertainty like the times we’ve been living in may trigger new anxiety levels even to the less anxious people. Let me tell you, and I hope this to be reassuring: what you’ve been feeling is perfectly OK. It may be out of your control, but there are coping mechanisms to control what you CAN — and that is yourself*.

* I know this may sound like ‘Shanti-Shanti shenanigans,’ but bear with me.

Let’s start with the basics: identify and tune out unproductive worrying. That will make you feel even more anxious and uncertain, so if there’s nothing you can do about it, it’s not yours to worry about. Recognizing what is and isn’t worth the worry can be a crucial first step.

Another important thing is to create new habits and routines to give you a sense of purpose. The disruption of our everyday routines took an incredible toll on our lives — being it in smaller or larger ways — but we are in control of it. Besides, it gives us a sense of purpose and control, and oh boy, don’t we feel accomplished when we complete a task?

Lastly, but most importantly, accept what you can’t control. Try to stay away from obsessive consumption of information — yes, I know this may be a challenging thing to accomplish, as we want to stay on top of things and get even the slightest grasp of certainty.

Unfortunately, this will only trigger your anxiety and uncertainty even further. We’re in this for the long haul, but we’re beginning to see the light at the end of the tunnel: so don’t give up just yet!

That’s why resilience is the way to go.

Resilience in times of uncertainty

Working from home, worrying about losing a job, financial struggles, schools closing, juggling both work and personal lives… yep: we sure are struggling.

The new lockdowns are making people feel lonely, isolated, stressed, anxious, apathetic, or even depressed, so it’s only normal for us to feel irritable and disconnected. But being resilient is all about learning from past experiences and developing new coping strategies moving forward.

Stress can overcome resilience, and we all have a breaking point, but we can learn how to be resilient at any age — it helps us survive, recover and thrive.

So how can we build resilience in these uncertain times? 💪

Many of us are struggling with the challenge that is working from home, handling finances, parenting, long-distance relationships, or spending too much time with our spouses and kids without having a minute to ourselves or to connect with others.

It’s crucial to don’t fall prey to isolation and to surround ourselves with a support network of empathic and passionate people who will make us feel less alone. Videochat with family and friends, and stay connected with the ones you love the most.

Another important thing is to take care of ourselves, from the inside and out. Deep breathing helps you stay calm, meditation and visualization (clearing your mind and visualizing positive outcomes), and exercising to fill you up with endorphins and energy. Don’t forget to get good sleep, keep hydrated, and choose healthy eating!

I know that it may be hard to keep optimistic when everything feels so uncertain (as of right now, but remember, it WILL get better!), but positive thinking will help you focus on hope and to be able to see the silver lining. Owning your negative thoughts and fighting them with good ones is going to feel amazing.

Let’s work those resilience muscles, shall we?

You can do this! ❤️

Thank you for reading, and I hope it helps you in any way. Remember that we’re all in this together and that you’re precious and important! Feel free to leave a comment, a shout, or just hit the clap button.

We really do want to hear from you! Get in touch

Monday is a Business Design Consultancy based in sunny Lisbon. We co-create with ambitious leaders to build better businesses. We use strategy & design to transform businesses from within.

This core philosophy stands at the center of everything we create. Clients include: Mercedes, Red Bull, Banco de Portugal, Microsoft, Imprensa Nacional Casa da Moeda, Galp, Jogos Santa Casa, EDP, among others.

Jesse Viana

UX & Content Writer @ Monday 

Meet Jesse

Outros artigos de Jesse Viana

A Sense of Belonging: a brief introduction to Inclusive Design